Frequently Asked Questions.
We have provided a list of Frequently Asked Questions to help answer questions you may have about Countryside Trash Removal. However, please don't hesitate to contact us (via phone or our contact form) with specific questions. Likewise, if you don't see your particular question addressed, please contact us. We always like to hear from our customers!
Service Related Questions
Do you take old tires?
Yes we will take old tires. Please call for details.
What time does my trash need to be out at the curb?
Please make sure your trash is placed at your curb by midnight the day before your scheduled pickup.
Does the trash I place inside my cart have to be bagged?
No. With the addition of our garbage truck, you no longer need to bag your trash.
Do you take appliances?
Yes we do but please advise us of your intention before your scheduled pickup.
Do you take Christmas trees?
Yes we do.
Do you take old TVs, stereos and/or computers?
Yes we do but please advise us of your intention before your scheduled pickup. Depending on size and weight, an additional charge may apply.
May I dispose of paint in my trash?
No, we do not accept paint.
How do I start services with you?
E-mail or call us!
How to I get a price quote?
Feel free to simply e-mail or call us at your convenience!
May I put my trash collection on hold while away or on vacation?
Yes, just let us know what scheduled pickup dates you will be away. Simply call or e-mail us.
How do I report a problem or concern?
We strive for total satisfaction. Please call us immediately with any problems or concerns.
How will a Holiday affect my service?
Our Holiday pickup schedule is detailed on our home page
Billing & Payment Related Questions
How may I pay my bill?
We accept Check, Credit Card, or Money Order.
Can I pay my bill online?
We now offer an online payment option. A link to our payment form is on our home page.
Will I receive a discount if I pay for a year of service in advance?
Yes, you will receive a $10.00 discount. *Discount not available to residents of Polk and Hayesville.
How do you use my billing information?